How to Create the Perfect Customer Journey written by Sara Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing
The Marketing Hourglass is a powerful tool to map out your marketing efforts in a way that makes sense to everyone in your organization. Most marketers view the customer experience as a funnel, but we at Duct Tape Marketing know that the customer experience ideally goes beyond the point of sale. Mapping it out in this wayContinue Reading
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